Digital Shop Talk Radio

#6: Top 5 DO'S & DON'TS: How to Train Your Staff

Episode Summary

Phil Sylvester (Concours Motors) and Frank Scandura III (Frank's European Service) join our host Tom Dorsey (AutoVitals) and talk about the TOP 5 DO'S AND DON'TS when you are training your staff. Topics covered include: - How to get Service Advisor and Technician buy-in - What NOT to do when training staff - What TO DO while you are training your staff - Changing the engine while flying the plane - NEW Digital Shop Academy Microlearning Training Courses